Khun Nawanik JunlanopHigher Education Officer, Professional Level — Office of Educational Innovation and Learning, Prince of Songkla University
“The system has genuinely cut down the time and steps in our work.”
Schools & education
Online Request Management System
A fully digital web application for submitting and tracking student requests, integrated with the university's central registration database to cut paperwork and speed up approvals.
- Submit any type of request
- Real-time status tracking
- Less paperwork and inter-department coordination
- Client
- Prince of Songkla University
- Industry
- Education
- Services
- Custom Software Development, Web Application Development
The problem, and how we solved it
The challenge
- Requests were filed on paper
- Several departments had to coordinate, so approvals were slow
- Students struggled to track request status
What we built
We moved student requests fully online — 100% digital, usable from any device, and connected to the university's core registration system.
- Any request type, filed online — student details auto-fill from the registration system
- Approvals routed between faculties and the registrar step by step, transparent and traceable
- Real-time status tracking with web and email notifications at every step
- Less paper and back-and-forth between departments
What the system does
- Submit any type of request
- Real-time status tracking
- Less paperwork and inter-department coordination
- On-site and email notifications the moment a request's status changes
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