Question 1

How long does custom software development take?

Accepted Answer

Timelines depend on system complexity — a mid-sized project typically takes 2-4 months from requirement analysis to delivery.

Question 2

Can we start a project without a clear spec or requirements?

Accepted Answer

Yes. Our team will work with you to define and document requirements from the very first step.

Question 3

Can the software be modified or expanded later?

Accepted Answer

Yes. We design systems to be extensible and offer ongoing maintenance after delivery.

Question 4

Do you provide support after the software is delivered?

Accepted Answer

Yes, we offer maintenance and support packages tailored to your agreement to keep the system running smoothly.

Question 5

How is a web application different from a regular website?

Accepted Answer

A web application supports system-level functionality like membership, booking, or interactive dashboards, whereas a regular website mainly displays static information.

Question 6

Will the web app work well on mobile devices?

Accepted Answer

Yes, we build with responsive design so it displays properly on desktop, tablet, and mobile.

Question 7

Can it integrate with our existing systems?

Accepted Answer

Yes, we can connect via API or your existing database so everything works together seamlessly.

Question 8

What technologies do you use?

Accepted Answer

We choose technology based on each project's needs — such as React, Vue, Node.js, or Laravel — considering long-term maintainability.

Question 9

Do you build native or cross-platform apps?

Accepted Answer

We offer both, depending on your budget and needs, and will recommend the best approach for your project.

Question 10

Can the app be published on the App Store and Play Store?

Accepted Answer

Yes, our team handles the full submission and publishing process for both the App Store and Google Play.

Question 11

After launch, do you provide updates or bug fixes?

Accepted Answer

Yes, we offer post-launch support including version updates and bug fixes.

Question 12

What determines the cost of mobile app development?

Accepted Answer

Cost depends on feature complexity, number of platforms (iOS/Android), and backend integration needs. We'll provide an estimate after an initial requirements discussion.

Question 13

What kind of businesses is this service suited for?

Accepted Answer

It suits businesses that need to connect devices, machinery, or sensors to software systems — such as factories, farms, or utility systems.

Question 14

Do we need existing IoT devices to use this service?

Accepted Answer

Not necessarily — we can help select and design the right devices from the start of the project.

Question 15

How is the data from devices displayed?

Accepted Answer

Data is sent to the cloud and displayed on a dashboard customized to your needs, viewable in real time.

Question 16

How can devices in remote areas be connected?

Accepted Answer

We can design systems using cellular networks (3G/4G/LTE) or LoRa connectivity, depending on the site and budget.

Question 17

How is penetration testing different from a regular vulnerability scan?

Accepted Answer

A vulnerability scan uses automated tools to detect issues, while penetration testing involves security experts actively attempting to exploit those vulnerabilities to confirm real-world risk.

Question 18

Will the testing affect our live production system?

Accepted Answer

We plan and scope the test together in advance to minimize any impact on your live system.

Question 19

What do we receive after the test?

Accepted Answer

You'll get a detailed report listing vulnerabilities, risk ratings, and actionable remediation recommendations your dev team can implement.

Question 20

What standards do you follow for testing?

Accepted Answer

We follow international standards such as OWASP Top 10 and the OWASP Testing Guide methodology.

Question 21

Do we need data ready before starting an AI project?

Accepted Answer

Not necessarily — our team will help assess and prepare the right data for your specific use case.

Question 22

Will AI replace our employees?

Accepted Answer

The goal is to reduce repetitive work and boost efficiency, not replace people — freeing your team to focus on higher-value tasks.

Question 23

Can the chatbot integrate with LINE, Facebook, or our website?

Accepted Answer

Yes, we can integrate the chatbot across multiple channels including LINE OA, Facebook Messenger, and your website.

Question 24

How long does it take to build an AI solution?

Accepted Answer

It depends on the use case complexity and data volume — mid-sized projects typically take 4-8 weeks.

Question 25

What is n8n?

Accepted Answer

n8n is a workflow automation tool that connects different apps and systems together, enabling automation with minimal custom coding.

Question 26

Can it connect with tools we already use, like Google Sheets, LINE, or a CRM?

Accepted Answer

Yes, n8n supports hundreds of popular app integrations and can also connect to your custom systems via API.

Question 27

How will we know if a workflow fails or has an issue?

Accepted Answer

We can set up automatic alerts that notify your team immediately when a workflow encounters an error.

Question 28

Do we need an internal IT team to maintain it after delivery?

Accepted Answer

Not necessarily — we offer ongoing workflow maintenance and optimization packages as agreed.

Question 29

How much downtime will cloud migration cause?

Accepted Answer

We plan migrations carefully to minimize downtime, often scheduling work outside business hours to avoid impacting users.

Question 30

Which cloud provider should we choose?

Accepted Answer

We advise based on your needs, budget, and system requirements — including AWS, Google Cloud, or Microsoft Azure.

Question 31

Will our data be secure after moving to the cloud?

Accepted Answer

We configure security following best practices, including backups and data encryption, to protect against data loss or breaches.

Question 32

Is there ongoing cloud management support after migration?

Accepted Answer

Yes, we offer ongoing cloud management covering security, performance, and cost optimization.

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